1. Information We Collect
To provide accurate service quotes and effectively manage your garden maintenance, we collect essential details. This includes your name, primary contact numbers, email address, and the physical address of the property requiring our care. We also record specific details regarding your outdoor space, such as lawn dimensions, hedge species, and preferred clearance access routes.
2. How We Use Your Information
The data we gather is strictly used to facilitate our landscaping and maintenance operations. We utilize your details to:
- Provide precise estimates for one-off clearances and regular lawn care schedules.
- Communicate arrival times and schedule updates for our maintenance visits.
- Process invoices securely and maintain necessary business administration records.
3. Data Security and Sharing
Your trust is paramount. We do not sell, rent, or trade your personal information to third-party marketing firms. Information is only shared with verified subcontractors or partners directly involved in fulfilling your specific garden maintenance requests. We employ industry-standard digital and physical safeguards to prevent unauthorized access to our client databases.
4. Data Retention
We retain your service records and contact details only for as long as you remain an active client of Greenkeeper Garden Care, or as required by local tax and business regulations. Once this period expires, your data is securely deleted or anonymized.
5. Your Privacy Rights
You hold complete control over your personal data. At any point, you may request full access to the information we hold about your service history, ask for corrections to outdated contact details, or request total deletion of your profile from our systems.
6. Contact Our Privacy Team
If you have any questions regarding this policy or wish to exercise your data rights, please contact our team directly. We are fully committed to resolving any privacy concerns swiftly.